Shipping Policy

BUSINESS DAYS

Monday – Friday, excluding Holidays.


We are closed on these Holidays.

  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Day after Thanksgiving Day
  • Christmas Day
  • New Year’s Day

*When a holiday falls on a Saturday, we close the Friday before. If the holiday falls on a Sunday, we are closed the Monday after.


ORDER PROCESSING TIMES

Orders that are placed before 12pm/3pm PST/EST are shipped the same business day. Orders placed after this time will be shipped the following business day.


TRACKING

Once your order is shipped out, you will receive a shipment confirmation email with the tracking number.


WE SHIP VIA*:

  • FedEx Ground
  • FedEx Home Delivery
  • FedEx Express Saver
  • FedEx 2 Day
  • FedEx Standard Overnight
  • FedEx Priority Overnight
  • FedEx First Overnight
  • FedEx International Economy (Canada Only)
  • UPS Ground
  • UPS 3 Day Select
  • UPS 2nd Day Air
  • UPS Next Day Air
  • UPS Next Day Air Early AM
  • USPS First Class
  • USPS Priority Mail


*Not all shipping methods are available for all items or to all addresses.

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INTERNATIONAL SHIPPING

At this time, we only ship to Canada via FedEx International Economy.


BUY ONLINE AND PICK-UP IN STORE FREE!

1. Place Your Order Online

Choose the "In-Store Pickup" as the shipping option from the drop-down menu at checkout.

2. Receive Email Confirmation

Once your order is processed, you'll receive an email letting you know that it's ready to pick up.

3. Pick Up Order At Store

Bring your 'Ready for Pick Up' email in print or on your mobile phone.

*Store pickup is valid during normal business hours and only for orders confirmed via Local Pickup Notification email.

*Most orders are ready within one hour, however, please allow for extra processing time for large orders.

*Orders that are not picked up within 7 days will be returned to stock and we will issue a refund. Refunds will be made on the original form of payment and may take 3-5 business days to appear on your statement.