Shipping Policy


BUSINESS DAYS

  • Monday – Friday, excluding Holidays.
  • Our Office is closed on these Holidays*.

    • Memorial Day
    • Independence Day
    • Labor Day
    • Thanksgiving Day
    • Day after Thanksgiving Day
    • Christmas Day
    • New Year’s Day

*When a holiday falls on a Saturday, we close the Friday before. If the holiday falls on a Sunday, we are closed the Monday after.


PROCESSING TIMES

  • All orders placed Before 12:00 pm PST / 3:00 pm EST are shipped the same day.
  • If an order is placed after 12:00 pm PST / 3:00 pm EST Friday or on the weekend, shipment will be on the following Monday.


TRACKING

  • You will receive an shipment confirmation email with a tracking number when your order ships.


WE SHIP VIA*: 

  • USPS First Class

  • USPS Priority

  • UPS Ground

  • UPS 3 Day Select

  • UPS 2nd Day Air

  • UPS Next Day Air

  • UPS Next Day Air Early AM

  • FedEx Ground

  • FedEx Home Delivery

  • FedEx Express Saver

  • FedEx 2 Day

  • FedEx Standard Overnight

  • FedEx Priority Overnight

  • FedEx First Overnight

  • FedEx International Economy ( Canada Only )


*Not all shipping methods are available for all items or to all addresses.


INTERNATIONAL SHIPPING

At this time, we only ship to Canada.


BUY ONLINE AND PICK-UP IN STORE FREE 

1.  Place Your Order Online

     Choose the "In Store Pickup" as the shipping option from the drop-down menu at checkout.

2.  Receive Email Confirmation

     Once your order is processed, you'll receive an email letting you know that it's ready to pick up.

3.  Pick Up Order At Store

     Bring your 'Ready for Pick Up' email in print or on your mobile phone. 

Store pickup is valid during normal business hours and only for orders confirmed via Local Pickup Notification email. Most orders are ready within one hour, however, please allow for extra processing time for large orders.

**Orders not picked up within 7 days will be returned to stock and we will issue a refund. Refunds will only be made on the original form of payment and may take 3-5 business days to appear on your statement.